Warranty Information

Last updated: Fri 20 Mar 2026

At SBI Play, the products we supply come with manufacturer warranties. Warranty terms vary between suppliers and product categories. We provide warranty documentation alongside quotes and product details when available.

Below is a summary of the warranty coverage associated with each of our main partners. If you require full warranty documentation for procurement, project planning or procurement processes, please contact us.

IGLU Soft Play

IGLU Soft Play products include a 2-year warranty against defects in materials and workmanship. All IGLU products are designed and manufactured in the European Union.

Inter-Play

Inter-Play products are supplied with warranty coverage as defined in the manufacturer’s Warranty Card. Specific terms and durations vary depending on the item and materials. Full warranty details are included in the product documentation.

JMP

JMP offers structured warranty terms depending on component type. Warranty periods and coverage differ by product category, including extended coverage for structural elements and defined durations for other parts.

Nolmo

Nolmo playground equipment is supplied with warranty terms confirmed in project documentation. Warranty periods and conditions depend on the specific product and installation environment. Warranty documentation is available on request.

Rubrig

Rubrig safety rubber tiles are covered by a 3-year warranty against defects in materials and workmanship when properly installed and maintained according to the manufacturer’s specifications. Detailed warranty terms and conditions are provided in the product documentation or upon request.

SBI Sweden

Rides and attractions supplied by SBI Sweden are covered by the manufacturer’s warranty against defects in materials and workmanship. Warranty terms and duration depend on the specific attraction type and are detailed in the product documentation provided with your order. Full warranty conditions, including any service or support provisions, are available upon request.

Warranty Claims

If you believe a product has a manufacturing defect:

  1. Contact SBI Play with your order details, product name and photos.
  2. Describe the issue clearly and upload any relevant images.
  3. We will assist you and coordinate with the manufacturer to assess and process your warranty claim.

SBI Play helps manage warranty claims on behalf of our customers and provides guidance throughout the process.

Important Notes
  • Warranty does not cover normal wear and tear, misuse, vandalism, improper installation, lack of maintenance or unauthorised modifications.
  • Exact warranty periods and terms are provided in product documentation and quotations.
  • Warranty terms vary by supplier and product category and are always confirmed in writing before purchase.
Need Detailed Warranty Information?

If you require specific warranty periods or documentation for a particular product or project, please contact our team, we are happy to provide the official documents required for procurement, tender submissions or internal project planning.